Privacy Policy

1. Company Information

2. Privacy Policy

Rust Rides respects and protects customer privacy in accordance with GDPR and international privacy standards. When you book an airport transfer or day trip, we collect and process the information you provide, including:

• your name (first and last name)
• email address
• phone number
• company name and registration number (for business bookings and invoices)
• pickup and destination addresses
• travel date and time
• number of passengers and luggage, including child or booster seats
• flight number (for airport transfers)
• notes or special requests for your driver
• payment reference — payments are processed securely by Stripe; we never see or store your card details
• reviews and feedback you choose to submit
• technical data such as IP address and browser information
• essential cookies (see the Cookie Policy below)

Personal information is processed strictly for fulfilling your booking, legal compliance, safety, service quality, fraud prevention, and transportation coordination purposes.

3. Legal Basis for Data Processing

Rust Rides processes personal data under:

• contractual necessity
• legitimate business interests
• legal obligations
• customer consent where applicable

Operational partners, dispatchers, affiliated drivers, OTA platforms, hotels, and subcontractors may process operational data where necessary for transportation fulfillment.

4. Data Sharing & Third Parties

Rust Rides may share operational information with:

• OTA platforms
• travel agencies
• hotels
• payment processors
• dispatch systems
• licensed transportation providers
• affiliated drivers
• airport service providers
• government authorities where legally required

Rust Rides does not sell customer data to unauthorized third parties.

5. Confidentiality & Data Protection

All operational data, customer information, pricing structures, driver information, and internal systems are treated as confidential. Employees, dispatchers, contractors, and affiliated providers may be subject to confidentiality obligations.

6. Cookie Policy

The Rust Rides website uses only strictly necessary cookies:

• a cookie that stores your cookie consent choice (cc_cookie)
• a cookie that remembers your selected language (locale)

We do not use analytics, advertising, or tracking cookies. You can review or change your choice at any time via the “Cookie settings” link in the footer, or by disabling cookies in your browser.

7. Fraud Prevention & Risk Management

Rust Rides actively monitors suspicious bookings, payment fraud, abusive behavior, false compensation claims, operational manipulation, and account abuse. The company reserves the right to:

• suspend accounts
• cancel bookings
• request verification documents
• cooperate with authorities where legally required